DRAFT — For Owner Review. This page is not yet a finished legal document. Bracketed items marked [owner to confirm] require the owner’s input on actual data-handling practices before this page can be published live. Do not treat this as legal advice — have counsel review before launch.
Last updated: [owner to confirm publish date]
Hernandez Roofing Pros (“we,” “us,” or “our”) operates hernandezroofingpros.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. This site currently does not exist on the live site despite active data collection — this page closes that gap as required by the approved Website Scope and Migration Plan.
Information We Collect
When you submit a Contact or Free Estimate form on this Site, we collect the information you provide directly: your name, phone number, email address, service needed, and any job description or message you include. We do not currently collect payment information through this Site.
We also use the following third-party tools, which may automatically collect technical information such as your IP address, browser type, device information, and pages visited:
- Google Tag Manager (container ID GTM-NS5FG2TW)
- Meta (Facebook) Pixel (ID 410234071357444)
- Google Analytics, via Google Tag Manager [owner to confirm: is GA4 currently connected and active, or pending reconnection per the Migration Plan’s outstanding access blocker?]
How We Use Your Information
- To respond to your estimate or contact request and provide the roofing, siding, or gutter services you asked about
- To communicate with you about scheduling, quotes, and ongoing service
- To improve our website and marketing, using aggregated/analytics data from Google Analytics, Google Tag Manager, and Meta Pixel
- [owner to confirm: any additional uses — e.g., referral program tracking, described in our Referral & Affiliate Program terms]
How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate this Site and process form submissions [owner to confirm: name of form/email plugin and hosting provider once selected at deploy — currently planned to be a form plugin installed on Hostinger]
- Google (Analytics, Tag Manager) and Meta (Pixel), per their own privacy policies, for site analytics and advertising
- Law enforcement or regulators, where required by law
Data Retention
[owner to confirm: how long submitted form data (name/phone/email/job details) is retained, and whether it is deleted after a project is completed or retained for a set period.]
Your Choices
You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, and manage Meta ad preferences through your Facebook Ad Preferences. To request that we delete information you’ve submitted through a form, contact us using the details below.
Service Area Disclosures (MD, DC, VA, PA)
Hernandez Roofing Pros serves customers in Maryland, Washington DC, Northern Virginia, and Pennsylvania. [owner to confirm: whether any state-specific privacy disclosures apply — for example, Maryland’s Online Data Privacy Act or Virginia’s Consumer Data Protection Act may apply depending on data volume and practices; this determination needs owner/counsel input based on actual data-handling volume and practices, not assumed here.]
Children’s Privacy
This Site is not directed to children under 13, and we do not knowingly collect information from children.
Contact Us
Hernandez Roofing Pros, LLC
810 Ashton Rd, Ashton, MD 20861
(240) 479-6948
hernandezcompany1@gmail.com